Stelcom Pty Limited
activeServices
2 recorded
SummitCare Smithfield
11 Nyora Avenue, SMITHFIELD, NSW, 2164
SummitCare Wallsend
7 Bent Street, WALLSEND, NSW, 2287
Service locations
2 mapped
Compliance findings
16 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 15 May 2025 | SummitCare Smithfield | Accreditation decision | – | – | Organisational governance | Compliant |
| 15 May 2025 | SummitCare Smithfield | Accreditation decision | – | – | Human resources | Compliant |
| 15 May 2025 | SummitCare Smithfield | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 15 May 2025 | SummitCare Smithfield | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 15 May 2025 | SummitCare Smithfield | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 15 May 2025 | SummitCare Smithfield | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 15 May 2025 | SummitCare Smithfield | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 15 May 2025 | SummitCare Smithfield | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 08 Dec 2022 | SummitCare Wallsend | Accreditation decision | – | – | Organisational governance | Compliant |
| 08 Dec 2022 | SummitCare Wallsend | Accreditation decision | – | – | Human resources | Compliant |
| 08 Dec 2022 | SummitCare Wallsend | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 08 Dec 2022 | SummitCare Wallsend | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 08 Dec 2022 | SummitCare Wallsend | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 08 Dec 2022 | SummitCare Wallsend | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 08 Dec 2022 | SummitCare Wallsend | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 08 Dec 2022 | SummitCare Wallsend | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
Accreditation & assessment timeline
26 events
- Accreditation decision
Following a site audit conducted on 14/04/2025 to 16/04/2025, the Commission made a decision on 15/05/2025 to re-accredit this service. The period of accreditation of the service will expire on June 14/06/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 14/04/2025 to 16/04/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 08 November 2022 to 10 November 2022, the Commission made a decision on 08 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 December 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 3 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 08 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 03 May 2022 to 13 May 2022, the Commission made a decision on 14 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 June 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 03 May 2022 to 13 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 19 April 2021 to 26 April 2021, the Commission made a decision on 03 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 23 January 2022.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 19 April 2021 to 26 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 29 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 03 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Non-compliance update
Following an assessment contact conducted on 19 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with one requirement of the Aged Care Quality Standards.
source ↗ - Assessment
Review audit decision Following a review audit conducted on 11 June 2019 to 14 June 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision on 2 September 2019 to vary the period of accreditation of this service. The period of accreditation of the service will expire on 23 July 2020. The approved provider of the service meets 39 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 January 2022.
source ↗ - Assessmentsource ↗
- Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 January 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 April 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.