Palm Lake Care Toowoomba
activeOverview
Location
Wilsonton (SA2)
149 Hogg Street, CRANLEY, QLD, 4350
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 21 May 2024 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 21 May 2024 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 21 May 2024 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 21 May 2024 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 21 May 2024 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 21 May 2024 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 21 May 2024 | Accreditation decision | – | – | Human resources | Compliant |
| 21 May 2024 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Assessment contact Performance Report
An assessment contact was conducted with this service on 18/06/2025 to 25/06/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 20/08/2024 to 21/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 16 April 2024 to 18 April 2024, the Commission made a decision on 21 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 22 June 2027.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 16 April 2024 to 18 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 05 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 05 October 2022 to 06 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 18 May 2021 to 21 May 2021, the Commission made a decision on 22 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 22 June 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 18 May 2021 to 21 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 15 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following an application for accreditation, the Commission made a decision on 14 September 2020 to accredit this commencing service. The period of accreditation of the service will expire on 14 September 2021.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.