Palm Lake Care Beachmere

active
ResidentialPalm Lake Care Operations Pty LtdSite ARCH-04998Service palm lake care operations pty ltd::palm lake care beachmere::beachmere::4510

Overview

Care typeResidential
Operational places102
RegionBeachmere - Sandstone Point (SA2)

Location

Beachmere - Sandstone Point (SA2)

145-153 Bishop Road, BEACHMERE, QLD, 4510

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 3Feb 2026 — 3May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience2
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645325
Feb 202635125
Oct 202535233
Aug 202545333
May 202545333
Jan 202545532
Nov 202445532
Jul 202434432
May 202434432
Feb 202434333
Dec 202334333
Aug 202334222
May 202334323

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
11 Apr 2023Accreditation decisionConsumer dignity and choiceCompliant
11 Apr 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
11 Apr 2023Accreditation decisionPersonal care and clinical careCompliant
11 Apr 2023Accreditation decisionServices and supports for daily livingCompliant
11 Apr 2023Accreditation decisionOrganisation’s service environmentCompliant
11 Apr 2023Accreditation decisionFeedback and complaintsCompliant
11 Apr 2023Accreditation decisionHuman resourcesCompliant
11 Apr 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 22/07/2025 to 24/07/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by A. Douglas

    Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 11 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 21 May 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 26 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 22 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 16 February 2021 to 19 February 2021, the Commission made a decision on 06 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 21 May 2023.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 16 February 2021 to 19 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  10. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 21 May 2020 to accredit this commencing service. The period of accreditation of the service will expire on 21 May 2021.

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Regulatory actions

0 recorded

No regulatory actions recorded.