Charles Chambers Court

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ResidentialMission AustraliaSite ARCH-04473Service mission australia::charles chambers court::surry hills::2010

Overview

Care typeResidential
Operational places60
RegionSurry Hills (SA2)

Location

Surry Hills (SA2)

11 Hunt Street, SURRY HILLS, NSW, 2010

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645543
Feb 202645533
Oct 202545532
Aug 202545432
May 202545432
Jan 202545434
Nov 202445533
Jul 202445532
May 202445433
Feb 202445533
Dec 202345533
Aug 202345533
May 202335531

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 03 January 2023 to 05 January 2023, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 03 January 2023 to 05 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Compliance update

    Following an assessment contact conducted on 12 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  7. Assessment

    Following a site audit the Commission made a decision on 14 October 2019 that this service met five of the eight Aged Care Quality Standards. The service is re-accredited for two years until 06 November 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 06 November 2019. The reconsideration decision and audit report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.