Edgewater Mercy Hostel

active
ResidentialMercy Aged and Community Care LtdSite ARCH-03291Service mercy aged and community care ltd::edgewater mercy hostel::edgewater::6027

Overview

Care typeResidential
Operational places33
RegionJoondalup - Edgewater (SA2)

Location

Joondalup - Edgewater (SA2)

9 Harvest Loop, EDGEWATER, WA, 6027

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202645335
Oct 202545335
Aug 202545535
May 202545333
Jan 202544334
Nov 202444445
Jul 202444345
May 202444444
Feb 202444442
Dec 202344535
Aug 202344335
May 202334333

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 10/09/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08/05/2024 to 08/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 19 December 2023 to 19 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 26 April 2023 to 28 April 2023, the Commission made a decision on 21 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 21 June 2026.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 26 April 2023 to 28 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 31 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Accreditation decision

    Following a site audit conducted on 22 May 2019 to 24 May 2019, the Commission made a decision on 20 June 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 06 December 2021. The period of accreditation of the service will expire on 31 January 2023.

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  8. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 July 2022.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 July 2019.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.