Mercy Aged and Community Care Ltd
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
65 recorded
Barwon Home Care 1
Level 1, 267 Ryrie Street, GEELONG, VIC, 3220
Barwon Home Care 2
Level 1, 267 Ryrie Street, GEELONG, VIC, 3220
CACP Barwon South Western
16 HOPETOUN ROAD, WARRNAMBOOL, VIC, 3280
EACH Barwon South Western
137 Shannon Avenue, MANIFOLD HEIGHTS, VIC, 3218
Eastern Home Care 1
45-47 Warrigal Road, HUGHESDALE, VIC, 3166
Eastern Home Care 2
45-47 Warrigal Road, HUGHESDALE, VIC, 3166
Eastern Home Care 3
45-47 Warrigal Road, HUGHESDALE, VIC, 3166
Edgewater Mercy Hostel
9 Harvest Loop, EDGEWATER, WA, 6027
Gippsland Home Care 1
241 Princes Drive, MORWELL, VIC, 3840
Gippsland Home Care 2
241 Princes Drive, MORWELL, VIC, 3840
Gippsland Home Care 3
241 Princes Drive, MORWELL, VIC, 3840
Grampians Home Care 1
102 Charlesworth Street, BALLARAT EAST, VIC, 3350
Grampians Home Care 2
102 Charlesworth Street, BALLARAT EAST, VIC, 3350
Hume Home Care 1
1 Dunlop Street, SHEPPARTON, VIC, 3630
Loddon Mallee Home Care 1
1 Dunlop Street, SHEPPARTON, VIC, 3630
Mercy Care Centre (MCC) Young CCP
7 Rogan Lane, YOUNG, NSW, 2594
Mercy Care on Call - CACP
Suite 2E, 46-50 Hibberson Street, GUNGAHLIN, ACT, 2912
Mercy Care on Call - EACH
Suite 2E, 46-50 Hibberson Street, GUNGAHLIN, ACT, 2912
Mercy Care on Call - EACHD
Suite 2E, 46-50 Hibberson Street, GUNGAHLIN, ACT, 2912
Mercy Community Care Packages
32 Union Street, TIGHES HILL, NSW, 2297
Mercy Health and Aged Care Inc
550 Poole Street, ALBURY, NSW, 2640
Mercy Health Bethlehem Home For The Aged
36-42 Specimen Hill Road, GOLDEN SQUARE, VIC, 3555
Mercy Health Home and Community Care - Cairns Home Care Packages
258 - 282 Lyons Street, WESTCOURT, QLD, 4870
Mercy Home and Community Care
45-47 Warrigal Road, HUGHESDALE, VIC, 3166
Mercy Home & Community Care - CACP Southern
45-47 Warrigal Road, HUGHESDALE, VIC, 3166
Mercy Home & Community Care - EACH Southern
259 Jasper Road, MCKINNON, VIC, 3204
Mercy Home & Community Care - Southern Metro CALD
Level 2, 12 Shelley Street, RICHMOND, VIC, 3121
Mercy Home & Community Care - Whittlesea
67 Cade Way, PARKVILLE, VIC, 3052
Mercy Home & Community Care - Yarra Ranges
259 Jasper Road, MCKINNON, VIC, 3204
Mercy Place Albury
578 Poole Street, ALBURY, NSW, 2640
Mercy Place Ave Maria
25 Graham Street, SHEPPARTON, VIC, 3630
Mercy Place Ballarat
60 Corbett Street, BALLARAT EAST, VIC, 3350
Mercy Place Boronia
72 Kerr Crescent, MONTROSE, VIC, 3765
Mercy Place Cairns (Bethlehem)
282 Lyons Street, WESTCOURT, QLD, 4870
Mercy Place Colac
83-99 Queen Street, COLAC, VIC, 3250
Mercy Place Dandenong
82 McCrae Street, DANDENONG, VIC, 3175
Mercy Place East Melbourne
22 Verona Lane, EAST MELBOURNE, VIC, 3002
Mercy Place Fernhill
18-20 Fernhill Road, SANDRINGHAM, VIC, 3191
Mercy Place Keon Park
15 Tunaley Parade, RESERVOIR, VIC, 3073
Mercy Place Lathlain
63 Archer Street, CARLISLE, WA, 6101
Mercy Place Lynbrook
500 Evans Road, LYNBROOK, VIC, 3975
Mercy Place Mandurah
1 Hungerford Avenue, HALLS HEAD, WA, 6210
Mercy Place Mentone
101 103 COLLINS STREET, MENTONE, VIC, 3194
Mercy Place Mont Clare
9 DEAN Street, CLAREMONT, WA, 6010
Mercy Place Montrose
991 Mount Dandenong Tourist Road, MONTROSE, VIC, 3765
Mercy Place Mount St Joseph's
61 CAMPBELL Street, YOUNG, NSW, 2594
Mercy Place Myrtleford Lodge
73 Prince Street, MYRTLEFORD, VIC, 3737
Mercy Place Nixon
27 Chute Street, MORDIALLOC, VIC, 3195
Mercy Place Parkville
1 William Street, PARKVILLE, VIC, 3052
Mercy Place Rosebud
1497 Point Nepean Road, ROSEBUD, VIC, 3939
Mercy Place Shepparton
351-359 Archer Street, SHEPPARTON, VIC, 3630
Mercy Place Templestowe
16 Herlihys Road, TEMPLESTOWE LOWER, VIC, 3107
Mercy Place Warrnambool
16 Hopetoun Road, WARRNAMBOOL, VIC, 3280
Mercy Place Wyndham
39 DEUTGAM Street, WERRIBEE, VIC, 3030
Mercy Place Yarrawonga Woods Point
75-85 Orr Street, Highway, YARRAWONGA, VIC, 3730
Northern Home Care 1
Level 2, 110 Chifley Drive, PRESTON, VIC, 3072
Northern Home Care 2
Level 2, 110 Chifley Drive, PRESTON, VIC, 3072
Northern Home Care 3
Level 2, 110 Chifley Drive, PRESTON, VIC, 3072
Our Lady Mercy Place Harris Park
128-A Alfred Street, HARRIS PARK, NSW, 2150
Southern Home Care 1
500 Evans Road, LYNBROOK, VIC, 3975
Southern Home Care 2
500 Evans Road, LYNBROOK, VIC, 3975
Southern Home Care 3
500 Evans Road, LYNBROOK, VIC, 3975
Villa Maria
173 Lesmurdie Road, LESMURDIE, WA, 6076
Western Home Care 1
Level 2, 110 Chifley Drive, PRESTON, VIC, 3072
Western Home Care 2
Level 2, 110 Chifley Drive, PRESTON, VIC, 3072
Service locations
65 mapped
Compliance findings
0 recorded
No findings recorded.
Accreditation & assessment timeline
11 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 10/09/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 08/05/2024 to 08/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 19 December 2023 to 19 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 26 April 2023 to 28 April 2023, the Commission made a decision on 21 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 21 June 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 26 April 2023 to 28 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 31 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 22 May 2019 to 24 May 2019, the Commission made a decision on 20 June 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 06 December 2021. The period of accreditation of the service will expire on 31 January 2023.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 July 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 July 2019.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.