Glen Waverley Nursing Home

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ResidentialMenarock Aged Care Services (Victoria) Pty LtdSite ARCH-04980Service menarock aged care services (victoria) pty ltd::glen waverley nursing home::glen waverley::3150

Overview

ProviderMenarock Aged Care Services (Victoria) Pty Ltd

Care typeResidential

Operational places49

RegionGlen Waverley - East (SA2)

Location

Glen Waverley - East (SA2)

982 High Street Road, GLEN WAVERLEY, VIC, 3150

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures4

Residents' experience3

Staffing4

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	4	3	4
Feb 2026	4	5	5	3	3
Oct 2025	4	5	5	3	3
Aug 2025	4	5	4	3	3
May 2025	4	5	5	3	2
Jan 2025	3	5	3	3	2
Nov 2024	4	5	5	3	3
Jul 2024	4	5	5	3	3
May 2024	4	5	5	4	3
Feb 2024	4	5	5	4	3
Dec 2023	4	5	4	4	3
Aug 2023	4	5	4	4	3
May 2023	4	5	3	3	3

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

Accreditation decisionNov 25, 2022
Following a site audit conducted on 04 October 2022 to 07 October 2022, the Commission made a decision on 25 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 02 February 2026.
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Site audit Performance ReportOct 7, 2022
A site audit was conducted with this service on 04 October 2022 to 07 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJun 16, 2021
Following a site audit conducted on 09 October 2018 to 10 October 2018, the Commission made a decision on 12 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 16 June 2021. The period of accreditation of the service will expire on 02 February 2023.
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AssessmentOct 10, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 February 2022.
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AssessmentFeb 25, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 June 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 02 February 2019. The reconsideration decision and audit report is attached.
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AssessmentFeb 25, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 June 2018.
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AssessmentMar 9, 2012
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AssessmentMar 11, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.