Cyril Jewell House

active
ResidentialMelbourne HealthSite ARCH-04701Service melbourne health::cyril jewell house::keilor east::3033

Overview

Care typeResidential
Operational places45
RegionKeilor East (SA2)

Location

Keilor East (SA2)

68 Hassett Crescent, KEILOR EAST, VIC, 3033

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 5Dec 2023 — 5Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645535
Feb 202645335
Oct 202545335
Aug 202545335
May 202545535
Jan 202545534
Nov 202445534
Jul 202445434
May 202445543
Feb 202445544
Dec 202355545
Aug 202355445
May 202345534

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 22 September 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Accreditation decision

    Following a site audit conducted on 28 January 2025 to 30 January 2025, the Commission made a decision on 04 April 2025 to re-accredit this service. The period of accreditation of the service will expire on 09 May 2028.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 28/01/2025 to 30/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 21 March 2022 to 23 March 2022, the Commission made a decision on 09 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 May 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 21 March 2022 to 23 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 December 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.