Melbourne Health
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
2 recorded
Boyne Russell House
184-186 Victoria Street, BRUNSWICK, VIC, 3056
Cyril Jewell House
68 Hassett Crescent, KEILOR EAST, VIC, 3033
Service locations
2 mapped
Compliance findings
8 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 17 Dec 2024 | Boyne Russell House | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 17 Dec 2024 | Boyne Russell House | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 17 Dec 2024 | Boyne Russell House | Site Audit | – | – | Personal care and clinical care | Compliant |
| 17 Dec 2024 | Boyne Russell House | Site Audit | – | – | Services and supports for daily living | Compliant |
| 17 Dec 2024 | Boyne Russell House | Site Audit | – | – | Organisation’s service environment | Compliant |
| 17 Dec 2024 | Boyne Russell House | Site Audit | – | – | Feedback and complaints | Compliant |
| 17 Dec 2024 | Boyne Russell House | Site Audit | – | – | Human resources | Compliant |
| 17 Dec 2024 | Boyne Russell House | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
22 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 22 September 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 28 January 2025 to 30 January 2025, the Commission made a decision on 04 April 2025 to re-accredit this service. The period of accreditation of the service will expire on 09 May 2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28/01/2025 to 30/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 26/11/2024 to 28/11/2024, the Commission made a decision on 20/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 29/0/2028.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 26 November 2024 to 28 November 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 21 March 2022 to 23 March 2022, the Commission made a decision on 09 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 May 2025.
source ↗ - Accreditation decision
Following a site audit conducted on 05 April 2022 to 07 April 2022, the Commission made a decision on 29 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 29 April 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 05 April 2022 to 07 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 March 2022 to 23 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 December 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2018.
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Regulatory actions
0 recorded
No regulatory actions recorded.