CareGraph

Craigcare Plumpton Villa

active
ResidentialGlenn-Craig Villages Pty LtdSite ARCH-04989Service glenn-craig villages pty ltd::craigcare plumpton villa::glenroy::3046

Overview

ProviderGlenn-Craig Villages Pty Ltd
Care typeResidential
Operational places126
RegionGlenroy - East (SA2)

Location

Glenroy - East (SA2)

7 Lewis Street, GLENROY, VIC, 3046

Star ratings

Latest — May 2026

Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (11 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645134
Feb 202645334
Oct 202535323
Aug 202535423
May 202535323
Jan 202535323
Nov 202435322
Jul 202434332
May 202434432
Feb 202444533
Dec 202334333

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 27 November 2023 to 29 November 2023, the Commission made a decision on 04 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 07 April 2027.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 27 November 2023 to 29 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 28 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  4. Accreditation decision

    Following a site audit conducted on 03 March 2021 to 05 March 2021, the Commission made a decision on 07 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 07 April 2024.

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 03 March 2021 to 05 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 May 2021.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2020.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2017.

    source ↗
  10. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.