Craigcare Pascoe Vale

active
ResidentialGlenn-Craig Villages Pty LtdSite ARCH-04988Service glenn-craig villages pty ltd::craigcare pascoe vale::pascoe vale::3044

Overview

Care typeResidential
Operational places140
RegionPascoe Vale (SA2)

Location

Pascoe Vale (SA2)

1 A Virginia Street, PASCOE VALE, VIC, 3044

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645433
Oct 202545433
Aug 202545433
May 202535332
Jan 202545432
Nov 202435232
Jul 202435332
May 202445532
Feb 202435332
Dec 202335332
Aug 202334432
May 202334332

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  2. Accreditation decision

    Following a site audit conducted on 07 March 2023 to 09 March 2023, the Commission made a decision on 01 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 01 May 2026.

    source ↗
  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  4. Site audit Performance Report

    A site audit was conducted with this service on 07 March 2023 to 09 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 13 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 28 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  7. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 14 January 2020 at Craigcare Pascoe Vale to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

    source ↗
  8. Assessment

    Following a site audit the Commission made a decision on 07 October 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for three years until 13 November 2022.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 November 2019.

    source ↗
  10. Assessment
    source ↗
  11. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.