Southern Cross Care (Tas) Inc
activeServices
13 recorded
Ainslie Low Head
196-244 Low Head Road, LOW HEAD, TAS, 7253
Fairway Rise
2 Toogood Drive, LINDISFARNE, TAS, 7015
Glenara Lakes
390 Hobart Road, YOUNGTOWN, TAS, 7249
Guilford Young Grove
13 St Canice Avenue, SANDY BAY, TAS, 7005
Mary's Grange CACP Service
5 Grange Avenue, TAROONA, TAS, 7053
Mount Esk Aged Care
38 Station Road, ST LEONARDS, TAS, 7250
Rivulet
14 Gore Street, SOUTH HOBART, TAS, 7004
Rosary Gardens
85 Creek Road, NEW TOWN, TAS, 7008
Sandown Apartments
Southerwood Drive, SANDY BAY, TAS, 7005
Southern Cross Care (Tas) Community Care North
196-224 Low Head Road, LOW HEAD, TAS, 7253
Southern Cross Care (Tas) Community Care North West
69 Best Street, DEVONPORT, TAS, 7310
Southern Cross Care (Tas) Community Care South
85 Creek Road, NEW TOWN, TAS, 7008
Yaraandoo Hostel
1A Cardigan Street, SOMERSET, TAS, 7322
Service locations
13 mapped
Compliance findings
8 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 24 Apr 2023 | Ainslie Low Head | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 24 Apr 2023 | Ainslie Low Head | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 24 Apr 2023 | Ainslie Low Head | Site Audit | – | – | Personal care and clinical care | Compliant |
| 24 Apr 2023 | Ainslie Low Head | Site Audit | – | – | Services and supports for daily living | Compliant |
| 24 Apr 2023 | Ainslie Low Head | Site Audit | – | – | Organisation’s service environment | Compliant |
| 24 Apr 2023 | Ainslie Low Head | Site Audit | – | – | Feedback and complaints | Compliant |
| 24 Apr 2023 | Ainslie Low Head | Site Audit | – | – | Human resources | Compliant |
| 24 Apr 2023 | Ainslie Low Head | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
42 events
- Assessment contact Performance Report
An assessment contact was conducted with this service on 17 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 04 October 2023 to 05 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 05 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 20 March 2023 to 23 March 2023, the Commission made a decision on 26 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 26 April 2026.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 March 2023 to 23 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 06 February 2023 to 09 February 2023, the Commission made a decision on 09 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 March 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 10 January 2023 to 12 January 2023, the Commission made a decision on 22 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 22 February 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 06 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 10 January 2023 to 12 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 17 October 2022 to 20 October 2022, the Commission made a decision on 02 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 02 December 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 15 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 17 October 2022 to 20 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 23 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 11 September 2018 to 12 September 2018, the Commission made a decision on 12 October 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 May 2021. The period of accreditation of the service will expire on 15 December 2022.
source ↗ - Accreditation decision
Following a site audit conducted on 31 July 2018 to 01 August 2018, the Commission made a decision on 13 September 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 12 March 2021. The period of accreditation of the service will expire on 13 September 2022.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 04 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following a site audit the Commission made a decision on 22 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for two years until 27 December 2021.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 05 March 2019 at Glenara Lakes to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Serious risk decision
Following a Review Audit conducted on 4-14 December 2018, a decision was made that Southern Cross Care (Tas) Inc failed to meet seven expected outcomes in the Accreditation Standards in relation to Glenara Lakes. On 7 January 2019 a delegate of the Commissioner made a decision that the failure to meet 4 of these expected outcomes has placed the safety, health or wellbeing of care recipients of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following an audit we decided that this home met 37 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 27 December 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 December 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 October 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 July 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 May 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 December 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 October 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 July 2018.
source ↗ - Assessmentsource ↗
- Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 May 2017.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.