Southern Cross Care (SA NT & VIC) Incorporated
activeServices
28 recorded
Bellevue Court Residential Care
9 Bellevue Court, GAWLER EAST, SA, 5118
Bucklands Residential Care
333 Marion Road, NORTH PLYMPTON, SA, 5037
Carmelite Residential Care
7 Spence Avenue, MYRTLE BANK, SA, 5064
Fullarton Residential Care
345 Fullarton Road, FULLARTON, SA, 5063
John Paul II Village Residential Care
6a Dianne Street, KLEMZIG, SA, 5087
Labrina Village Residential Care
63-71 Labrina Avenue, PROSPECT, SA, 5082
Longer@Home
11 Waratah Crescent, FANNIE BAY, NT, 820
Lourdes Valley The Lodge Residential Care
18 Cross Road, MYRTLE BANK, SA, 5064
McCracken Views Residential Care
31 Adelaide Road, MCCRACKEN, SA, 5211
Melbourne Home Care
Level 2, 990 Whitehorse Road, BOX HILL, VIC, 3128
Mount Carmel Residential Care
740 Torrens Road, ROSEWATER, SA, 5013
Oakfield Lodge Residential Care
15 Hawthorn Road, MOUNT BARKER, SA, 5251
Oaklands Park Lodge Residential Care
393 Morphett Road, OAKLANDS PARK, SA, 5046
Onkaparinga Lodge Residential Care
28 Liddell Drive, HUNTFIELD HEIGHTS, SA, 5163
Pearl Supported Care
11 Waratah Crescent, FANNIE BAY, NT, 820
Sandpiper Lodge Residential Care
35 Washington Street, GOOLWA, SA, 5214
SCC Homecare (Darwin level1 - 4)
11 Waratah Crescent, FANNIE BAY, NT, 820
SCC Homecare (East Level 1-4)
25 Conyngham Street, GLENSIDE, SA, 5065
SCC Homecare (Fleurieu Level 2)
1 Wildman Street, GOOLWA, SA, 5214
SCC Homecare (Fleurieu Level 4)
1 Wildman Street, GOOLWA, SA, 5214
SCC Homecare (North Level 1 -4)
25 Conyngham Street, GLENSIDE, SA, 5065
SCC Homecare (South level 2)
25 Conyngham Street, GLENSIDE, SA, 5065
SCC Homecare (West Level 2)
25 Conyngham Street, GLENSIDE, SA, 5065
Southern Cross Care (SA, NT & VIC) Inc. Home Support Services Mornington
The Mornington, 150 Mornington-Tyabb Road, MORNINGTON, VIC, 3931
Southern Cross Care Short Term Restorative Care
18 Cross Road, MYRTLE BANK, SA, 5064
The Philip Kennedy Centre Residential Care
477-479 Military Road, LARGS BAY, SA, 5016
The Pines Lodge Residential Care
342 Marion Road, NORTH PLYMPTON, SA, 5037
West Beach Residential Care
655-671 Burbridge Road, WEST BEACH, SA, 5024
Service locations
28 mapped
Compliance findings
16 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 20 Aug 2024 | Bucklands Residential Care | Site Audit | – | – | Organisational governance | Compliant |
| 20 Aug 2024 | Bucklands Residential Care | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 20 Aug 2024 | Bucklands Residential Care | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 20 Aug 2024 | Bucklands Residential Care | Site Audit | – | – | Personal care and clinical care | Compliant |
| 20 Aug 2024 | Bucklands Residential Care | Site Audit | – | – | Services and supports for daily living | Compliant |
| 20 Aug 2024 | Bucklands Residential Care | Site Audit | – | – | Organisation’s service environment | Compliant |
| 20 Aug 2024 | Bucklands Residential Care | Site Audit | – | – | Feedback and complaints | Compliant |
| 20 Aug 2024 | Bucklands Residential Care | Site Audit | – | – | Human resources | Compliant |
| 14 Nov 2022 | Bellevue Court Residential Care | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 14 Nov 2022 | Bellevue Court Residential Care | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 14 Nov 2022 | Bellevue Court Residential Care | Site Audit | – | – | Personal care and clinical care | Compliant |
| 14 Nov 2022 | Bellevue Court Residential Care | Site Audit | – | – | Services and supports for daily living | Compliant |
| 14 Nov 2022 | Bellevue Court Residential Care | Site Audit | – | – | Organisation’s service environment | Compliant |
| 14 Nov 2022 | Bellevue Court Residential Care | Site Audit | – | – | Feedback and complaints | Compliant |
| 14 Nov 2022 | Bellevue Court Residential Care | Site Audit | – | – | Human resources | Compliant |
| 14 Nov 2022 | Bellevue Court Residential Care | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
38 events
- Accreditation decision
Following a site audit conducted on 09 July 2024 to 11 July 2024, the Commission made a decision on 20 August 2024 to re-accredit this service. The period of accreditation of the service will expire on 22 October 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 09/07/2024 to 11/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 29 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 03 April 2023 to 05 April 2023, the Commission made a decision on 08 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 08 May 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 03 April 2023 to 05 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 07 November 2022 to 10 November 2022, the Commission made a decision on 15 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 February 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 13 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 21 September 2022 to 23 September 2022, the Commission made a decision on 14 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 January 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 07 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 September 2022 to 23 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 21 September 2021 to 23 September 2021, the Commission made a decision on 22 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 22 October 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 September 2021 to 23 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 15 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 30 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 20 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 25 February 2020 at Carmelite to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 12 February 2020 at Southern Cross Care Bellevue Court to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.
source ↗ - Assessment
Following a site audit the Commission made a decision on 14 January 2020 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 23 February 2023.
source ↗ - Assessment
Following a site audit the Commission made a decision on 19 December 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for three years until 29 January 2023.
source ↗ - Assessment
Following a site audit the Commission made a decision on 21 November 2019 that this service met four of the eight Aged Care Quality Standards. The service is re-accredited for three years until 13 January 2023.
source ↗ - Serious risk decision
On 10 August 2018 a delegate of the CEO of the Quality Agency made a decision in relation to Bucklands that failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of a care recipient of the service at serious risk. An assessment contact was conducted on 18 October 2018 at Bucklands to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 27 May 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 23 February 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 29 January 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 13 January 2020.
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Regulatory actions
0 recorded
No regulatory actions recorded.