Southern Cross Care (QLD) Ltd
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
24 recorded
Aruma Lodge
Beryl Street, BROKEN HILL, NSW, 2880
Harold Williams Home
267 Eyre Street, BROKEN HILL, NSW, 2880
Oasis Aged Care
1039 Karadoc Avenue, IRYMPLE, VIC, 3498
SCCQ Inc BN Home Care
2078 Logan Road, UPPER MT GRAVATT, QLD, 4122
SCCQ Inc BSouth Home Care
2078 Logan Road, UPPER MOUNT GRAVATT, QLD, 4122
SCCQ Inc DD Home Care
2078 Logan Road, UPPER MT GRAVATT, QLD, 4122
SCCQ Inc LRV Home Care
2078 Logan Road, UPPER MOUNT GRAVATT, QLD, 4122
SCCQ Inc NC Home Care
2078 Logan Road, UPPER MOUNT GRAVATT, QLD, 4122
SCCQ Inc Sth Coast Home Care
2078 Logan Road, UPPER MT GRAVATT, QLD, 4122
SCCQ Inc WM Home Care
2078 Logan Road, UPPER MT GRAVATT, QLD, 4122
Southern Cross Care Allora
1 Herbert Street, ALLORA, QLD, 4362
Southern Cross Care Allora - Homestead
62 Forde Street, ALLORA, QLD, 4362
Southern Cross Care Chinchilla - Illoura Village
22-30 Zeller Street, CHINCHILLA, QLD, 4413
Southern Cross Care Edens Landing - Connolly Court
20-24 Loane Drive, EDENS LANDING, QLD, 4207
Southern Cross Care Facility Caloundra
53 VILLAGE Way, LITTLE MOUNTAIN, QLD, 4551
Southern Cross Care Holland Park - Duhig Village
85 Seville Road, HOLLAND PARK, QLD, 4121
Southern Cross Care Miles - Carinya
6 Wallen Street, MILES, QLD, 4415
Southern Cross Care Murgon - Castra
2 Cooper Street, MURGON, QLD, 4605
Southern Cross Care Nanango - Karinya
39 Brisbane Street, NANANGO, QLD, 4615
Southern Cross Care Raceview - St Mary's
129 Wildey Street, RACEVIEW, QLD, 4305
Southern Cross Care Stretton Gardens
209-225 Illaweena Street, DREWVALE, QLD, 4116
Southern Cross Care Tara - Tarcoola
2 Sara Street, TARA, QLD, 4421
Southern Cross Care Taroom - Leichhardt Villa
1 McCorley Street, TAROOM, QLD, 4420
St Annes Nursing Home
238 Piper Street, BROKEN HILL, NSW, 2880
Service locations
24 mapped
Compliance findings
27 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 07 Mar 2025 | St Annes Nursing Home | Assessment contact (performance assessment) – non-site | – | – | Human resources | Not applicable |
| 13 Sept 2024 | St Annes Nursing Home | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 13 Sept 2024 | St Annes Nursing Home | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 13 Sept 2024 | St Annes Nursing Home | Site Audit | – | – | Personal care and clinical care | Compliant |
| 13 Sept 2024 | St Annes Nursing Home | Site Audit | – | – | Organisational governance | Compliant |
| 13 Sept 2024 | St Annes Nursing Home | Site Audit | – | – | Human resources Not | Compliant |
| 13 Sept 2024 | St Annes Nursing Home | Site Audit | – | – | Feedback and complaints | Compliant |
| 13 Sept 2024 | St Annes Nursing Home | Site Audit | – | – | Organisation’s service environment | Compliant |
| 13 Sept 2024 | St Annes Nursing Home | Site Audit | – | – | Services and supports for daily living | Compliant |
| 07 Dec 2023 | Aruma Lodge | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not applicable |
| 07 Dec 2023 | Aruma Lodge | Assessment contact (performance assessment) – site | – | – | Organisational governance | Not applicable |
| 11 July 2023 | Aruma Lodge | Site Audit | – | – | Organisational governance | Non-compliant |
| 11 July 2023 | Aruma Lodge | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 11 July 2023 | Aruma Lodge | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 11 July 2023 | Aruma Lodge | Site Audit | – | – | Personal care and clinical care | Compliant |
| 11 July 2023 | Aruma Lodge | Site Audit | – | – | Services and supports for daily living | Compliant |
| 11 July 2023 | Aruma Lodge | Site Audit | – | – | Organisation’s service environment | Compliant |
| 11 July 2023 | Aruma Lodge | Site Audit | – | – | Feedback and complaints | Compliant |
| 11 July 2023 | Aruma Lodge | Site Audit | – | – | Human resources | Compliant |
| 31 Mar 2023 | St Annes Nursing Home | Site Audit | – | – | Consumer dignity and choice | Non-compliant |
| 31 Mar 2023 | St Annes Nursing Home | Site Audit | – | – | Organisational governance | Non-compliant |
| 31 Mar 2023 | St Annes Nursing Home | Site Audit | – | – | Human resources | Non-compliant |
| 31 Mar 2023 | St Annes Nursing Home | Site Audit | – | – | Feedback and complaints | Non-compliant |
| 31 Mar 2023 | St Annes Nursing Home | Site Audit | – | – | Organisation’s service environment | Non-compliant |
| 31 Mar 2023 | St Annes Nursing Home | Site Audit | – | – | Services and supports for daily living | Non-compliant |
| 31 Mar 2023 | St Annes Nursing Home | Site Audit | – | – | Personal care and clinical care | Non-compliant |
| 31 Mar 2023 | St Annes Nursing Home | Site Audit | – | – | Ongoing assessment and planning with consumers | Non-compliant |
Accreditation & assessment timeline
39 events
- Assessment contact (performance assessment) – non-sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 17/02/2025 to 17/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 20/08/2024 to 22/08/2024, the Commission made a decision on 20//09/2024 to re-accredit this service. The period of accreditation of the service will expire on 26/11/26.
source ↗ - Accreditation decision
Following a site audit conducted on 13/08/2024 to 15/08/2024, the Commission made a decision on 18/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 25/11/2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 20 August 2024 to 22 August 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 13 August 2024 to 15 August 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 15 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 23 May 2023 to 25 May 2023, the Commission made a decision on 11 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 July 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 23 May 2023 to 25 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 14 February 2023 to 17 February 2023, the Commission made a decision on 18 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 26 November 2024.
source ↗ - Accreditation decision
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 31 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 25 November 2024.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 14 February 2023 to 17 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 01 March 2021 to 03 March 2021, the Commission made a decision on 26 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 26 May 2023.
source ↗ - Accreditation decision
Following a site audit conducted on 15 March 2021 to 18 March 2021, the Commission made a decision on 25 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 25 May 2023.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15 March 2021 to 18 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 01 March 2021 to 03 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 June 2021.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 May 2021.
source ↗ - Accreditation decision
Following a site audit conducted on 7 to 9 January 2020, the Commission made a decision on 31 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 31 March 2023. The Performance Report is attached.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 16 January 2019 at St Anne's Nursing Home to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 04 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 38 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 04 December 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 November 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 March 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 December 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 November 2017.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 March 2017.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.