Primary Caring Pty Ltd

RegisteredRegistered 01 Nov 2025 → 28 Nov 2028

• Category 1 - Home and community services

  Domestic assistanceTransportMealsHome maintenance and repairs

• Category 2 - Assistive technology and home modifications

  Home adjustmentsEquipment and products

• Category 3 - Advisory and support services

  Hoarding and squalor assistanceSocial support and community engagement

• Category 4 - Personal care and care support in the home or community (including respite)

  Care managementRestorative care managementHome or community general respiteCommunity cottage respiteAllied health and therapyPersonal careTherapeutic services for independent livingNutrition

• Category 5 - Nursing and transition care

  Nursing care

• Category 6 - Residential care (including respite)

  Residential clinical careResidential non-clinical careResidential everyday livingResidential accommodation

No findings recorded.

1. Assessment contact Performance ReportAug 26, 2024

   Cumberland Manor

   An assessment contact was conducted with this service on 26/08/2024 to 26/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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2. Accreditation decisionJan 11, 2023

   Cumberland Manor

   Following a site audit conducted on 23 November 2022 to 25 November 2022, the Commission made a decision on 11 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 January 2026.

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3. Site audit Performance ReportNov 25, 2022

   Cumberland Manor

   A site audit was conducted with this service on 23 November 2022 to 25 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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4. Exceptional CircumstancesSep 27, 2022

   Cumberland Manor

   During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 20 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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5. Exceptional CircumstancesMar 24, 2022

   Cumberland Manor

   During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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6. Exceptional CircumstancesSep 30, 2021

   Cumberland Manor

   During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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7. Assessment contact Performance ReportFeb 23, 2021

   Cumberland Manor

   An assessment contact was conducted with this service on 23 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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8. Assessment contact Performance ReportNov 4, 2020

   Cumberland Manor

   An assessment contact was conducted with this service on 02 November 2020 to 04 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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9. Non-compliance updateJan 7, 2020

   Cumberland Manor

   Following an assessment contact conducted on 7 January 2020, the Commission made a decision on 31 January 2020 that the approved provider of the service is non-compliant with four requirements of the Quality Standards.

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10. AssessmentJul 18, 2018

    Cumberland Manor

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 October 2021.

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11. AssessmentJul 22, 2015

    Cumberland Manor

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 October 2018.

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12. AssessmentAug 7, 2012

    Cumberland Manor

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13. AssessmentAug 20, 2009

    Cumberland Manor

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No regulatory actions recorded.