Phillip Island Homes for the Aged Association Inc

active
Provider phillip island homes for the aged association inc

Services

1 recorded

  • Melaleuca Aged Care

    Residential37 placesPhillip Island (SA2)

    1 Watchorn Road, COWES, VIC, 3922

    4 overall May 2023 — 2Aug 2023 — 2Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 4 (compliance 4, quality 3, experience 5, staffing 5)

Service locations

1 mapped

Compliance findings

8 recorded

DateServiceTypeRequirementSeverityFindingStatus
12 Dec 2024Melaleuca Aged CareAccreditation decisionOrganisational governanceCompliant
12 Dec 2024Melaleuca Aged CareAccreditation decisionHuman resourcesCompliant
12 Dec 2024Melaleuca Aged CareAccreditation decisionFeedback and complaintsCompliant
12 Dec 2024Melaleuca Aged CareAccreditation decisionOrganisation’s service environmentCompliant
12 Dec 2024Melaleuca Aged CareAccreditation decisionServices and supports for daily livingCompliant
12 Dec 2024Melaleuca Aged CareAccreditation decisionPersonal care and clinical careCompliant
12 Dec 2024Melaleuca Aged CareAccreditation decisionOngoing assessment and planning with consumersCompliant
12 Dec 2024Melaleuca Aged CareAccreditation decisionConsumer dignity and choiceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Melaleuca Aged Care

    Prepared by Nicola Eastwood

    Following a site audit conducted on 12/11/2024 to 14/11/2024, the Commission made a decision on 12/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 18/04/2028.

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  2. Site audit Performance Report

    Melaleuca Aged Care

    A site audit was conducted with this service on 12/11/2024 to 14/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Melaleuca Aged Care

    Following a site audit conducted on 02 August 2022 to 04 August 2022, the Commission made a decision on 18 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 18 April 2025.

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  4. Exceptional Circumstances

    Melaleuca Aged Care

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 18 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Site audit Performance Report

    Melaleuca Aged Care

    A site audit was conducted with this service on 02 August 2022 to 04 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    Melaleuca Aged Care

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Melaleuca Aged Care

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 October 2021.

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  8. Assessment

    Melaleuca Aged Care

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 October 2018.

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  9. Assessment

    Melaleuca Aged Care

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  10. Assessment

    Melaleuca Aged Care

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  11. Assessment contact Performance Report

    Melaleuca Aged Care

    An assessment contact was conducted with this service on 11 July 2023 to 12 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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Regulatory actions

0 recorded

No regulatory actions recorded.