Mercy Health and Aged Care Central Queensland Limited
activeRegistration
ACQSC Provider Register (Aged Care Act 2024)
Category 1 - Home and community services
Category 2 - Assistive technology and home modifications
Category 3 - Advisory and support services
Category 4 - Personal care and care support in the home or community (including respite)
Category 5 - Nursing and transition care
Category 6 - Residential care (including respite)
Services
3 recorded
Bethany
75 WARD Street, THE RANGE, QLD, 4700
Leinster Place
3 Pearce Street, PARK AVENUE, QLD, 4701
Leinster Place STRC
3 Pearce Street, NORTH ROCKHAMPTON, QLD, 4701
Service locations
3 mapped
Compliance findings
8 recorded
| Date | Service | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|---|
| 23 Apr 2025 | Bethany | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 23 Apr 2025 | Bethany | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 23 Apr 2025 | Bethany | Site Audit | – | – | Personal care and clinical care | Compliant |
| 23 Apr 2025 | Bethany | Site Audit | – | – | Services and supports for daily living | Compliant |
| 23 Apr 2025 | Bethany | Site Audit | – | – | Organisation’s service environment | Compliant |
| 23 Apr 2025 | Bethany | Site Audit | – | – | Feedback and complaints | Compliant |
| 23 Apr 2025 | Bethany | Site Audit | – | – | Human resources | Compliant |
| 23 Apr 2025 | Bethany | Site Audit | – | – | Organisational governance Not | Compliant |
Accreditation & assessment timeline
12 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 05/08/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 18/03/2025 to 20/03/2025, the Commission made a decision on 06/05/2025 to re-accredit this service. The period of accreditation of the service will expire on 24/06/2028.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 18/03/2025 to 20/03/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 31 May 2022 to 02 June 2022, the Commission made a decision on 24 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 June 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 May 2022 to 02 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.