Allawah Special Care Hostel

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ResidentialYarrawonga HealthSite ARCH-04465Service yarrawonga health::allawah special care hostel::yarrawonga::3730

Overview

Care typeResidential
Operational places30
RegionYarrawonga (SA2)

Location

Yarrawonga (SA2)

42 HUME Street, YARRAWONGA, VIC, 3730

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 5Jul 2024 — 5Nov 2024 — 5Jan 2025 — 5May 2025 — 5Aug 2025 — 5Oct 2025 — 4Feb 2026 — 4May 2026 — 55Overall
Compliance5
Quality measures2
Residents' experience5
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655255
Feb 202645253
Oct 202545254
Aug 202555355
May 202555355
Jan 202555455
Nov 202455355
Jul 202455454
May 202455355
Feb 202445353
Dec 202345353
Aug 202345352
May 202345441

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
25 Mar 2025Assessment contact (performance assessment) – non-sitePersonal care and clinical careNot applicable
25 Mar 2025Assessment contact (performance assessment) – non-siteHuman resourcesNot applicable
25 Mar 2025Assessment contact (performance assessment) – non-siteOrganisational governanceNot applicable
22 May 2024Site AuditServices and supports for daily livingCompliant
22 May 2024Site AuditOrganisation’s service environmentCompliant
22 May 2024Site AuditConsumer dignity and choiceCompliant
22 May 2024Site AuditHuman resources NotCompliant
22 May 2024Site AuditOrganisational governance NotCompliant
22 May 2024Site AuditFeedback and complaintsCompliant
22 May 2024Site AuditOngoing assessment and planning with consumersCompliant
22 May 2024Site AuditPersonal care and clinical care NotCompliant

Accreditation & assessment timeline

11 events

  1. Assessment contact (performance assessment) – non-site

    Prepared by Tara Wurf

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20 February 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 17 April 2024 to 19 April 2024, the Commission made a decision on 22 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2027.

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  4. Site Audit

    Prepared by P. Wallner

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  5. Site audit Performance Report

    A site audit was conducted with this service on 17 April 2024 to 19 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Accreditation decision

    Following a site audit conducted on 25 May 2021 to 27 May 2021, the Commission made a decision on 06 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2024.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 25 May 2021 to 27 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 March 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 March 2018.

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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.