Margery Cole Residential Care Service

active
ResidentialYallambee Traralgon Village For The Aged IncSite ARCH-03447Service yallambee traralgon village for the aged inc::margery cole residential care service::traralgon::3844

Overview

Care typeResidential
Operational places120
RegionTraralgon - East (SA2)

Location

Traralgon - East (SA2)

Matthews Crescent, TRARALGON, VIC, 3844

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 5Oct 2025 — 5Feb 2026 — 5May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645345
Feb 202655445
Oct 202555445
Aug 202555445
May 202545534
Jan 202544534
Nov 202444533
Jul 202434333
May 202444335
Feb 202444334
Dec 202344335
Aug 202344535
May 202344534

Compliance findings

2 recorded

DateTypeRequirementSeverityFindingStatus
16 Sept 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
16 Sept 2024Assessment contact (performance assessment) – siteHuman resourcesNot applicable

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 27 June 2022 to 30 June 2022, the Commission made a decision on 29 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 14 July 2025. The period of accreditation of the service will expire on 28 February 2026.

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  2. Assessment contact (performance assessment) – site

    Prepared by N Chahal

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20/08/2024 to 20/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 27 June 2022 to 30 June 2022, the Commission made a decision on 29 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 29 August 2025.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 27 June 2022 to 30 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Accreditation decision

    Following a site audit conducted on 05 May 2018 to 06 May 2018, the Commission made a decision on 13 July 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 28 January 2021. The period of accreditation of the service will expire on 29 August 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 August 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 August 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.