Woolgoolga Aged Care Centre

active
ResidentialWoolgoolga and District Retirement Village LtdSite ARCH-04161Service woolgoolga and district retirement village ltd::woolgoolga aged care centre::woolgoolga::2456

Overview

Care typeResidential
Operational places66
RegionWoolgoolga - Arrawarra (SA2)

Location

Woolgoolga - Arrawarra (SA2)

49 High Street, WOOLGOOLGA, NSW, 2456

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 0% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635341
Feb 202645541
Oct 202545351
Aug 202545452
May 202545352
Jan 202545452
Nov 202445542
Jul 202435341
May 202445441
Feb 202445541
Dec 202335331
Aug 202335331
May 202335332

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 19 September 2022 to 21 September 2022, the Commission made a decision on 14 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 31 July 2025. The period of accreditation of the service will expire 14 April 2026.

    source ↗
  2. Accreditation decision

    Following a site audit conducted on 19 September 2022 to 21 September 2022, the Commission made a decision on 14 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 October 2022.

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 19 September 2022 to 21 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 May 2021.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 May 2018.

    source ↗
  9. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.