Wintringham Eunice Seddon Home

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ResidentialWINTRINGHAM LIMITEDSite ARCH-05633Service wintringham limited::wintringham eunice seddon home::dandenong::3175

Overview

Care typeResidential
Operational places60
RegionDandenong - North (SA2)

Location

Dandenong - North (SA2)

34 Potter Street, DANDENONG, VIC, 3175

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645344
Oct 202545443
Aug 202545444
May 202545343
Jan 202545443
Nov 202445343
Jul 202445442
May 202435422
Feb 202435322
Dec 202335421
Aug 202335321
May 202345541

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
19 Feb 2024Accreditation decisionConsumer dignity and choiceCompliant
19 Feb 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
19 Feb 2024Accreditation decisionPersonal care and clinical careCompliant
19 Feb 2024Accreditation decisionServices and supports for daily livingCompliant
19 Feb 2024Accreditation decisionOrganisation’s service environmentCompliant
19 Feb 2024Accreditation decisionFeedback and complaintsCompliant
19 Feb 2024Accreditation decisionHuman resourcesCompliant
19 Feb 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by Patricia Golledge

    Following a site audit conducted on 09 January 2024 to 11 January 2024, the Commission made a decision on 19 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 27 May 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 09 January 2024 to 11 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 13 April 2021 to 15 April 2021, the Commission made a decision on 27 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 27 May 2024.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 13 April 2021 to 15 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 August 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 August 2017.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.