Valley View Nursing Home

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ResidentialWestern District Health ServiceSite ARCH-03923Service western district health service::valley view nursing home::coleraine::3315

Overview

Care typeResidential
Operational places51
RegionSouthern Grampians (SA2)

Location

Southern Grampians (SA2)

71 McLeod Street, COLERAINE, VIC, 3315

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 5May 2024 — 5Jul 2024 — 5Nov 2024 — 5Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 5Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645343
Oct 202555545
Aug 202545335
May 202545535
Jan 202545335
Nov 202455545
Jul 202455445
May 202455545
Feb 202455545
Dec 202345525
Aug 202345225
May 202345425

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
11 Jan 2023Accreditation decisionConsumer dignity and choiceCompliant
11 Jan 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
11 Jan 2023Accreditation decisionPersonal care and clinical careCompliant
11 Jan 2023Accreditation decisionServices and supports for daily livingCompliant
11 Jan 2023Accreditation decisionOrganisation’s service environmentCompliant
11 Jan 2023Accreditation decisionFeedback and complaintsCompliant
11 Jan 2023Accreditation decisionHuman resourcesCompliant
11 Jan 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by D. Fekonja

    Following a site audit conducted on 22 November 2022 to 25 November 2022, the Commission made a decision on 11 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 January 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 22 November 2022 to 25 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 March 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 March 2018.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.