Penshurst Nursing Home

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ResidentialWestern District Health ServiceSite ARCH-03922Service western district health service::penshurst nursing home::penshurst::3289

Overview

Care typeResidential
Operational places29
RegionSouthern Grampians (SA2)

Location

Southern Grampians (SA2)

146 COBB STREET, PENSHURST, VIC, 3289

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 5Feb 2026 — 4May 2026 — 55Overall
Compliance5
Quality measures5
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 94% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655545
Feb 202645345
Oct 202555445
Aug 202545345
May 202545344
Jan 202545345
Nov 202445345
Jul 202445335
May 202445435
Feb 202445335
Dec 202345435
Aug 202345435
May 202345335

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
16 June 2023Accreditation decisionConsumer dignity and choiceCompliant
16 June 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
16 June 2023Accreditation decisionPersonal care and clinical careCompliant
16 June 2023Accreditation decisionServices and supports for daily livingCompliant
16 June 2023Accreditation decisionOrganisation’s service environmentCompliant
16 June 2023Accreditation decisionFeedback and complaintsCompliant
16 June 2023Accreditation decisionHuman resourcesCompliant
16 June 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by G. Hope-Simpson

    Following a site audit conducted on 09 May 2023 to 12 May 2023, the Commission made a decision on 16 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 June 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 09 May 2023 to 12 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 August 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 October 2018.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 30 August 2019. The reconsideration decision and audit report is attached.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.