Warrigal Mount Terry
activeOverview
Location
Albion Park - Macquarie Pass (SA2)
95 Daintree Drive, ALBION PARK, NSW, 2527
Star ratings
Latest — May 2026
Compliance findings
22 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 15 Dec 2024 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 15 Dec 2024 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 15 Dec 2024 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 15 Dec 2024 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 15 Dec 2024 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 15 Dec 2024 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 15 Dec 2024 | Accreditation decision | – | – | Human resources | Compliant |
| 15 Dec 2024 | Accreditation decision | – | – | Organisational governance | Compliant |
| 24 June 2024 | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 19 Jan 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care Not | Compliant |
| 19 Jan 2024 | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not Applicable |
| 19 Jan 2024 | Assessment contact (performance assessment) – site | – | – | Human resources | Not Applicable |
| 19 Jan 2024 | Assessment contact (performance assessment) – site | – | – | Organisational governance | Not Applicable |
| 19 Jan 2024 | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not Applicable |
| 21 Oct 2022 | Accreditation decision | – | – | Human resources | Non-compliant |
| 21 Oct 2022 | Accreditation decision | – | – | Organisational governance | Non-compliant |
| 21 Oct 2022 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 21 Oct 2022 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 21 Oct 2022 | Accreditation decision | – | – | Personal care and clinical care | Non-compliant |
| 21 Oct 2022 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 21 Oct 2022 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 21 Oct 2022 | Accreditation decision | – | – | Feedback and complaints | Compliant |
Accreditation & assessment timeline
21 events
- Accreditation decision
Following a site audit conducted on 04 November 2024 to 07 November 2024, the Commission made a decision on 15 December 2024 to re-accredit this service. The period of accreditation of the service will expire on 21 April 2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 04/11/2024 to 07/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 16 May 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 29 November 2023 to 30 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 23 August 2022 to 26 August 2022, the Commission made a decision on 21 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 21 April 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 03 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 23 August 2022 to 26 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance update
Following an assessment contact conducted on 18 February 2020 to 19 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Accreditation decision
Following a site audit conducted on 6 August 2019 to 9 August 2019, the Commission made a decision on 19 September 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on 16 October 2019. The period of accreditation of the service will expire on 3 April 2021. The Site Audit Report is attached
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 23 April 2019 at Warrigal Mount Terry to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Serious risk decision
Following a site audit conducted on 18 September 2018 to 20 September 2018, a delegate of the CEO of the Quality Agency made a decision that Warrigal Care failed to meet 24 expected outcomes in the Accreditation Standards in relation to Warrigal Mount Terry. On 19 October 2018 a decision was made that the failure to meet one of these expected outcomes has placed the safety, health or wellbeing of care recipients of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Quality Agency will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following an audit we decided that this home met 20 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 04 October 2019.
source ↗ - Accreditation decision
Following a review audit conducted on 4 June 2018 to 13 June 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 10 August 2018 to revoke accreditation of this service. The period of accreditation of the service will expire on 4 October 2018. The approved provider of the service meets 8 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached. Serious risk decision On 22 June 2018 the Australian Aged Care Quality Agency made a decision that failure by Christadelphian Homes Limited to meet expected outcomes in the Accreditation Standards in relation to Ridgeview Aged Care placed, or may have placed, the safety, health or wellbeing of a care recipient of the service at serious risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. Please note: As at 14 September 2018, Warrigal Care is now the Approved Provider for this service. The service has been renamed Warrigal Mount Terry.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 March 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 March 2018.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.