Warrigal Care Stirling

active
ResidentialWarrigal Care LimitedSite ARCH-03478Service warrigal care limited::warrigal care stirling::stirling::2611

Overview

Care typeResidential
Operational places144
RegionStirling (SA2)

Location

Stirling (SA2)

41 Fremantle Drive, STIRLING, ACT, 2611

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645243
Feb 202645343
Oct 202545343
Aug 202545343
May 202545342
Jan 202545343
Nov 202445442
Jul 202445533
May 202445432
Feb 202445432
Dec 202345532
Aug 202344533
May 202334332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
02 Aug 2024Accreditation decisionConsumer dignity and choiceCompliant
02 Aug 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
02 Aug 2024Accreditation decisionPersonal care and clinical careCompliant
02 Aug 2024Accreditation decisionServices and supports for daily livingCompliant
02 Aug 2024Accreditation decisionOrganisation’s service environmentCompliant
02 Aug 2024Accreditation decisionFeedback and complaintsCompliant
02 Aug 2024Accreditation decisionHuman resourcesCompliant
02 Aug 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 25/06/2024 to 27/06/2024, the Commission made a decision on 02/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 13/09/2027

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  2. Site audit Performance Report

    A site audit was conducted with this service on 25/06/2024 to 27/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 03 August 2021 to 06 August 2021, the Commission made a decision on 13 September 2021 to re-accredit this service. The period of accreditation of the service will expire on 13 September 2024.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 03 August 2021 to 06 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 June 2021.

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  7. Compliance update

    Following an assessment contact conducted on 25 June 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  8. Assessment

    Following a site audit the Commission made a decision on 05 December 2019 that this service met six of the eight Aged Care Quality Standards. The service is re-accredited for one year until 12 December 2020.

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  9. Assessment

    Following an audit we decided that this service met 34 of 44 expected outcomes of the Accreditation Standards. This service remains accredited until 12 December 2019.

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  10. Serious risk decision

    Following review audit conducted on 29 January 2019 to 5 February 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Bupa Aged Care Australia Pty Ltd failed to meet 31 expected outcomes in the Accreditation Standards in relation to Bupa Stirling. On 5 March 2019 a decision was made that failure to meet two of these expected outcomes has placed the safety, health or wellbeing of a care recipient of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

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  11. Assessment

    Following an audit we decided that this home met 13 of 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period. This home is now accredited until 12 December 2019.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 June 2019.

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  13. Assessment

    This is a new home and is accredited for one year until 12 June 2016. We made the decision on 05 June 2015.

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Regulatory actions

0 recorded

No regulatory actions recorded.