Warrigal Care Shell Cove

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ResidentialWarrigal Care LimitedSite ARCH-03486Service warrigal care limited::warrigal care shell cove::shell cove::2529

Overview

Care typeResidential
Operational places131
RegionShellharbour - Flinders (SA2)

Location

Shellharbour - Flinders (SA2)

50 Harbour Boulevard, SHELL COVE, NSW, 2529

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645343
Oct 202545243
Aug 202545243
May 202545342
Jan 202545342
Nov 202445343
Jul 202445333
May 202435232
Feb 202435332
Dec 202335232
Aug 202335332
May 202335332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
27 Sept 2022Accreditation decisionConsumer dignity and choiceCompliant
27 Sept 2022Accreditation decisionOngoing assessment and planning with consumersCompliant
27 Sept 2022Accreditation decisionPersonal care and clinical careCompliant
27 Sept 2022Accreditation decisionServices and supports for daily livingCompliant
27 Sept 2022Accreditation decisionOrganisation’s service environmentCompliant
27 Sept 2022Accreditation decisionFeedback and complaintsCompliant
27 Sept 2022Accreditation decisionHuman resourcesCompliant
27 Sept 2022Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 30 August 2022 to 01 September 2022, the Commission made a decision on 27 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 31 July 2025. The period of accreditation of the service will expire 27 March 2026.

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  2. Accreditation decision

    Prepared by M Wyborn

    Following a site audit conducted on 30 August 2022 to 01 September 2022, the Commission made a decision on 27 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 27 September 2025.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 02 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 30 August 2022 to 01 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 October 2021.

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  8. Assessment

    This is a new home and is accredited for one year until 02 October 2018. We made the decision on 29 September 2017.

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Regulatory actions

0 recorded

No regulatory actions recorded.