Warrigal Care Queanbeyan
activeOverview
Location
Queanbeyan (SA2)
111 Campbell Street, QUEANBEYAN, NSW, 2620
Star ratings
Latest — May 2026
Compliance findings
14 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 02 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Consumer dignity and choice | Not applicable |
| 02 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 02 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 02 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not applicable |
| 02 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Feedback and complaints | Not applicable |
| 02 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
| 04 Apr 2023 | Accreditation decision | – | – | Consumer dignity and choice | Non-compliant |
| 04 Apr 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 04 Apr 2023 | Accreditation decision | – | – | Personal care and clinical care | Non-compliant |
| 04 Apr 2023 | Accreditation decision | – | – | Services and supports for daily living | Non-compliant |
| 04 Apr 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 04 Apr 2023 | Accreditation decision | – | – | Feedback and complaints | Non-compliant |
| 04 Apr 2023 | Accreditation decision | – | – | Human resources | Non-compliant |
| 04 Apr 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
8 events
- Accreditation decision
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 04 April 2023 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 28 August 2025. The period of accreditation of the service will expire 04 April 2026.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 17/07/2024 to 18/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 04 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 04 October 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 3 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 09 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following a site audit the Commission made a decision on 12 December 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 03 December 2022.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.