Warrigal Care Mt Warrigal

active
ResidentialWarrigal Care LimitedSite ARCH-03482Service warrigal care limited::warrigal care mt warrigal::mount warrigal::2528

Overview

Care typeResidential
Operational places40
RegionWarilla (SA2)

Location

Warilla (SA2)

5 Rowland Avenue, MOUNT WARRIGAL, NSW, 2528

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance4
Quality measures3
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644345
Feb 202644545
Oct 202544445
Aug 202544545
May 202544344
Jan 202544344
Nov 202443445
Jul 202443545
May 202443444
Feb 202443345
Dec 202343445
Aug 202343445
May 202343435

Compliance findings

3 recorded

DateTypeRequirementSeverityFindingStatus
19 Feb 2025Assessment contact (performance assessment) – siteOngoing assessment and planning with consumersNot Applicable
19 Feb 2025Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
12 Nov 2023Assessment Contact - SitePersonal care and clinical careNon-compliant

Accreditation & assessment timeline

14 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 29/10/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Accreditation decision

    Following a site audit conducted on 08 June 2022 to 10 June 2022, the Commission made a decision on 19 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 July 2025. The period of accreditation of the service will expire on 19 February 2026.

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  3. Assessment contact (performance assessment) – site

    Prepared by Nicole Campbell

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 04/12/2024 to 04/12/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment Contact - Site

    Prepared by E Woodley

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 August 2023 to 03 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 08 June 2022 to 10 June 2022, the Commission made a decision on 19 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 19 August 2025.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 08 June 2022 to 10 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 June 2021.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 June 2018.

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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.