Warrigal Care Goulburn

active
ResidentialWarrigal Care LimitedSite ARCH-03476Service warrigal care limited::warrigal care goulburn::goulburn::2580

Overview

Care typeResidential
Operational places165
RegionGoulburn (SA2)

Location

Goulburn (SA2)

7 St Aubyn Road, GOULBURN, NSW, 2580

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645343
Oct 202545443
Aug 202545543
May 202545342
Jan 202545342
Nov 202445343
Jul 202445543
May 202445342
Feb 202434341
Dec 202334143
Aug 202334333
May 202334332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
26 Apr 2023Accreditation decisionConsumer dignity and choiceCompliant
26 Apr 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
26 Apr 2023Accreditation decisionPersonal care and clinical careCompliant
26 Apr 2023Accreditation decisionServices and supports for daily livingCompliant
26 Apr 2023Accreditation decisionOrganisation’s service environmentCompliant
26 Apr 2023Accreditation decisionFeedback and complaintsCompliant
26 Apr 2023Accreditation decisionHuman resourcesCompliant
26 Apr 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Prepared by E. Blance

    Following a site audit conducted on 27 February 2023 to 01 March 2023, the Commission made a decision on 26 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 26 April 2026.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 27 February 2023 to 01 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 12 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 December 2021.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 April 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 12 December 2018. The reconsideration decision and audit report is attached.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 April 2018.

    source ↗
  11. Assessment
    source ↗
  12. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.