Warrigal Care Coniston

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ResidentialWarrigal Care LimitedSite ARCH-03484Service warrigal care limited::warrigal care coniston::coniston::2500

Overview

Care typeResidential
Operational places60
RegionWollongong - West (SA2)

Location

Wollongong - West (SA2)

91 Bridge Street, CONISTON, NSW, 2500

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645242
Feb 202645243
Oct 202545343
Aug 202545343
May 202534333
Jan 202534433
Nov 202434333
Jul 202434333
May 202434342
Feb 202444443
Dec 202334143
Aug 202334243
May 202333342

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
08 May 2025Site AuditOrganisational governanceCompliant
08 May 2025Site AuditOrganisation’s service environmentCompliant
08 May 2025Site AuditFeedback and complaintsCompliant
08 May 2025Site AuditHuman resourcesCompliant
08 May 2025Site AuditConsumer dignity and choiceCompliant
08 May 2025Site AuditOngoing assessment and planning with consumersCompliant
08 May 2025Site AuditPersonal care and clinical careCompliant
08 May 2025Site AuditServices and supports for daily livingCompliant
18 Dec 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
08 Apr 2023Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable
08 Apr 2023Assessment Contact - SitePersonal care and clinical careNot applicable

Accreditation & assessment timeline

15 events

  1. Accreditation decision

    Following a site audit conducted on 18/03/2025 to 20/03/2025, the Commission made a decision on 12/05/2025 to re-accredit this service. The period of accreditation of the service will expire on 30/06/2028.

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  2. Site Audit

    Prepared by James Howard

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  3. Site audit Performance Report

    A site audit was conducted with this service on 18/03/2025 to 20/03/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact (performance assessment) – site

    Prepared by Sheelagh Henson

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23/10/2024 to 23/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment Contact - Site

    Prepared by Melissa Buhagiar

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 24 May 2022 to 26 May 2022, the Commission made a decision on 30 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 30 June 2025.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 24 May 2022 to 26 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  12. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2021.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2018.

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  15. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.