Warrigal Care Bundanoon

active
ResidentialWarrigal Care LimitedSite ARCH-03483Service warrigal care limited::warrigal care bundanoon::bundanoon::2578

Overview

Care typeResidential
Operational places90
RegionSouthern Highlands (SA2)

Location

Southern Highlands (SA2)

20 Hill Street, BUNDANOON, NSW, 2578

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645135
Feb 202645333
Oct 202545333
Aug 202545533
May 202534433
Jan 202534433
Nov 202434433
Jul 202444334
May 202444334
Feb 202434333
Dec 202334234
Aug 202334333
May 202333334

Compliance findings

12 recorded

DateTypeRequirementSeverityFindingStatus
01 Mar 2024Accreditation decisionOrganisational governanceCompliant
01 Mar 2024Accreditation decisionServices and supports for daily livingCompliant
01 Mar 2024Accreditation decisionOrganisation’s service environmentCompliant
01 Mar 2024Accreditation decisionFeedback and complaintsCompliant
01 Mar 2024Accreditation decisionHuman resourcesCompliant
01 Mar 2024Accreditation decisionConsumer dignity and choiceCompliant
01 Mar 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
01 Mar 2024Accreditation decisionPersonal care and clinical careCompliant
17 Aug 2023Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable
17 Aug 2023Assessment Contact - SiteServices and supports for daily livingNot applicable
17 Aug 2023Assessment Contact - SiteHuman resourcesNot applicable
17 Aug 2023Assessment Contact - SiteConsumer dignity and choiceNot applicable

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Prepared by P. Wallner

    Following a site audit conducted on 12 February 2024 to 14 February 2024, the Commission made a decision on 01 March 2024 to re-accredit this service. The period of accreditation of the service will expire on 14 April 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 12 February 2024 to 14 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment Contact - Site

    Prepared by G Jones

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 19 July 2023 to 20 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 15 February 2022 to 17 February 2022, the Commission made a decision on 14 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 April 2024.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 15 February 2022 to 17 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 April 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 April 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.