Warrigal Care Albion Park Rail

active
ResidentialWarrigal Care LimitedSite ARCH-03475Service warrigal care limited::warrigal care albion park rail::albion park rail::2527

Overview

Care typeResidential
Operational places149
RegionAlbion Park Rail (SA2)

Location

Albion Park Rail (SA2)

2 Pine Street, ALBION PARK RAIL, NSW, 2527

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance4
Quality measures3
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644345
Feb 202644344
Oct 202544443
Aug 202544343
May 202534233
Jan 202534333
Nov 202433333
Jul 202433333
May 202433142
Feb 202433343
Dec 202334243
Aug 202334342
May 202334331

Compliance findings

14 recorded

DateTypeRequirementSeverityFindingStatus
17 June 2024Assessment contact (performance assessment) – non-siteServices and supports for daily livingNot applicable
15 May 2024Assessment contact (performance assessment) – sitePersonal care and clinical careCompliant
15 May 2024Assessment contact (performance assessment) – siteFeedback and complaintsCompliant
19 Dec 2023Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
19 Dec 2023Assessment contact (performance assessment) – siteServices and supports for daily living NotCompliant
19 Dec 2023Assessment contact (performance assessment) – siteFeedback and complaints NotCompliant
31 July 2023Accreditation decisionHuman resourcesCompliant
31 July 2023Accreditation decisionConsumer dignity and choiceCompliant
31 July 2023Accreditation decisionOrganisational governanceCompliant
31 July 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
31 July 2023Accreditation decisionPersonal care and clinical careCompliant
31 July 2023Accreditation decisionServices and supports for daily livingNon-compliant
31 July 2023Accreditation decisionOrganisation’s service environmentCompliant
31 July 2023Accreditation decisionFeedback and complaintsNon-compliant

Accreditation & assessment timeline

17 events

  1. Assessment contact (performance assessment) – non-site

    Prepared by Kirsten Peddie

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07/06/2024 to 07/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Assessment contact (performance assessment) – site

    Prepared by G Cherry

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact (performance assessment) – site

    Prepared by T Solomon

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 31 October 2023 to 02 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Prepared by J. Howard

    Following a site audit conducted on 22 May 2023 to 25 May 2023, the Commission made a decision on 31 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 31 January 2026.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 22 May 2023 to 25 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  12. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  13. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  14. Accreditation decision

    Following a site audit conducted on 11 to 13 February 2020, the Commission made a decision on 20 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 1 April 2022. The Performance Report is attached.

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 April 2020.

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  16. Assessment
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  17. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.