Wallsend Manor Aged Care
activeOverview
Location
Wallsend - Elermore Vale (SA2)
8 McNaughton Avenue, WALLSEND, NSW, 2287
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 24 May 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 24 May 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 24 May 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 24 May 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 24 May 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 24 May 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 24 May 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 24 May 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
9 events
- Accreditation decision
Following a site audit conducted on 11 April 2023 to 14 April 2023, the Commission made a decision on 24 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 May 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 11 April 2023 to 14 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 12 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 05 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 March 2022.
source ↗ - Assessment
This is a new home and is accredited for one year until 05 March 2019. We made the decision on 05 March 2018.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.