Victorian Elderly Chinese Hostel

active
ResidentialVictorian Elderly Chinese Welfare Society IncSite ARCH-03640Service victorian elderly chinese welfare society inc::victorian elderly chinese hostel::ascot vale::3032

Overview

Care typeResidential
Operational places31
RegionAscot Vale (SA2)

Location

Ascot Vale (SA2)

77 Hurtle Street, ASCOT VALE, VIC, 3032

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645542
Feb 202645544
Oct 202545544
Aug 202545544
May 202545544
Jan 202545543
Nov 202445543
Jul 202445543
May 202445544
Feb 202445543
Dec 202345543
Aug 202345543
May 202345443

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
04 Apr 2023Accreditation decisionConsumer dignity and choiceCompliant
04 Apr 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
04 Apr 2023Accreditation decisionPersonal care and clinical careCompliant
04 Apr 2023Accreditation decisionServices and supports for daily livingCompliant
04 Apr 2023Accreditation decisionOrganisation’s service environmentCompliant
04 Apr 2023Accreditation decisionFeedback and complaintsCompliant
04 Apr 2023Accreditation decisionHuman resourcesCompliant
04 Apr 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by P. Sherin

    Following a site audit conducted on 08 February 2023 to 10 February 2023, the Commission made a decision on 04 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 04 April 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 08 February 2023 to 10 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 28 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 May 2019. The reconsideration decision and audit report is attached.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 August 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.