Victorian Croatian Aged Care Services Inc
activeOverview
Location
North Geelong - Bell Park (SA2)
38-46 Barton Street, BELL PARK, VIC, 3215
Star ratings
Latest — May 2026
Compliance findings
11 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 03 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 03 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Feedback and complaints | Not applicable |
| 03 Sept 2024 | Assessment contact (performance assessment) – site | – | – | Human resources Not | Compliant |
| 05 Oct 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 05 Oct 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 05 Oct 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 05 Oct 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 05 Oct 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 05 Oct 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 05 Oct 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 05 Oct 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
9 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 05/08/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 06/08/2024 to 06/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 21 August 2023 to 23 August 2023, the Commission made a decision on 05 October 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 October 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 August 2023 to 23 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 February 2024. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following an application for accreditation, the Commission made a decision on 14 December 2020 to accredit this commencing service. The period of accreditation of the service will expire on 16 February 2022.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.