UnitingSA Hawksbury Gardens Aged Care

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ResidentialUnitingSA LtdSite ARCH-03409Service unitingsa ltd::unitingsa hawksbury gardens aged care::salisbury north::5108

Overview

Care typeResidential
Operational places89
RegionSalisbury North (SA2)

Location

Salisbury North (SA2)

8 Elmgrove Road, SALISBURY NORTH, SA, 5108

Star ratings

Latest — May 2026

Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (12 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202645333
Oct 202545333
Aug 202535332
May 202534332
Jan 202534232
Nov 202434332
Jul 202434332
May 202434331
Feb 202434431
Dec 202334332
Aug 202334531

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
05 May 2025Accreditation decisionConsumer dignity and choiceCompliant
05 May 2025Accreditation decisionOngoing assessment and planning with consumersCompliant
05 May 2025Accreditation decisionPersonal care and clinical careCompliant
05 May 2025Accreditation decisionServices and supports for daily livingCompliant
05 May 2025Accreditation decisionOrganisation’s service environmentCompliant
05 May 2025Accreditation decisionFeedback and complaintsCompliant
05 May 2025Accreditation decisionHuman resourcesCompliant
05 May 2025Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Prepared by Marek Dubovinsky

    Following a site audit conducted on 31/03/2025 to 02/04/2025, the Commission made a decision on 05/05/2025 to re-accredit this service. The period of accreditation of the service will expire on 24/06/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 31/03/2025 to 02/04/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 05 April 2022 to 07 April 2022, the Commission made a decision on 24 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 June 2025.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 05 April 2022 to 07 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 September 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 September 2018.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.