Juniper Hilltop

active
ResidentialUniting Church HomesSite ARCH-04181Service uniting church homes::juniper hilltop::bentley::6102

Overview

Care typeResidential
Operational places57
RegionBentley - Wilson - St James (SA2)

Location

Bentley - Wilson - St James (SA2)

Rowethorpe, 4-10 Hayman Road, BENTLEY, WA, 6102

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645333
Oct 202545433
Aug 202545333
May 202545333
Jan 202545343
Nov 202445243
Jul 202445443
May 202445343
Feb 202445532
Dec 202345533
Aug 202335531
May 202334331

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
31 July 2023Accreditation decisionConsumer dignity and choiceCompliant
31 July 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
31 July 2023Accreditation decisionPersonal care and clinical careCompliant
31 July 2023Accreditation decisionServices and supports for daily livingCompliant
31 July 2023Accreditation decisionOrganisation’s service environmentCompliant
31 July 2023Accreditation decisionFeedback and complaintsCompliant
31 July 2023Accreditation decisionHuman resourcesCompliant
31 July 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by A. Douglas

    Following a site audit conducted on 14 June 2023 to 16 June 2023, the Commission made a decision on 31 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 31 July 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 14 June 2023 to 16 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Accreditation decision

    Following a site audit conducted on 26 February 2020 to 28 February 2020, the Commission made a decision on 09 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 23 May 2023. The Performance Report is attached.

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  5. Compliance update

    Following an assessment contact conducted on 18 December 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  6. Non-compliance update

    Following an assessment contact conducted on 16 September 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirements of the Aged Care Quality Standards.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 May 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 May 2017.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.