Juniper Hillcrest
activeOverview
Location
Geraldton (SA2)
40 Onslow Street, GERALDTON, WA, 6530
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 29 Aug 2024 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 29 Aug 2024 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 29 Aug 2024 | Accreditation decision | – | – | Personal care and clinical care Not | Compliant |
| 29 Aug 2024 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 29 Aug 2024 | Accreditation decision | – | – | Organisation’s service environment Not | Compliant |
| 29 Aug 2024 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 29 Aug 2024 | Accreditation decision | – | – | Human resources | Compliant |
| 29 Aug 2024 | Accreditation decision | – | – | Organisational governance Not | Compliant |
Accreditation & assessment timeline
12 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 8 October 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 16/07/2024 to 18/07/2024, the Commission made a decision on 29/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 17/10/2027
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 16 July 2024 to 18 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 29 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 31 August 2021 to 02 September 2021, the Commission made a decision on 17 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 17 October 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 August 2021 to 02 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 May 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 November 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 November 2017.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.