Juniper Cygnet

active
ResidentialUniting Church HomesSite ARCH-04191Service uniting church homes::juniper cygnet::bentley::6102

Overview

Care typeResidential
Operational places42
RegionBentley - Wilson - St James (SA2)

Location

Bentley - Wilson - St James (SA2)

Rowethorpe, 4-10 Hayman Road, BENTLEY, WA, 6102

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures1
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635133
Feb 202645343
Oct 202545343
Aug 202545143
May 202545343
Jan 202545343
Nov 202445343
Jul 202445343
May 202435233
Feb 202445333
Dec 202335233
Aug 202335233
May 202335132

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
30 Mar 2023Accreditation decisionConsumer dignity and choiceCompliant
30 Mar 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
30 Mar 2023Accreditation decisionPersonal care and clinical careCompliant
30 Mar 2023Accreditation decisionServices and supports for daily livingCompliant
30 Mar 2023Accreditation decisionOrganisation’s service environmentCompliant
30 Mar 2023Accreditation decisionFeedback and complaintsCompliant
30 Mar 2023Accreditation decisionHuman resourcesCompliant
30 Mar 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Prepared by K. Spurrell

    Following a site audit conducted on 13 February 2023 to 15 February 2023, the Commission made a decision on 30 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 30 March 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 13 February 2023 to 15 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 23 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Assessment

    Following a site audit the Commission made a decision on 17 September 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 23 November 2022.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 November 2019.

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  6. Assessment
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  7. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.