Juniper Bethavon

active
ResidentialUniting Church HomesSite ARCH-04179Service uniting church homes::juniper bethavon::northam::6401

Overview

Care typeResidential
Operational places33
RegionNortham (SA2)

Location

Northam (SA2)

107 Duke Street, NORTHAM, WA, 6401

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 2Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202644345
Oct 202544445
Aug 202544445
May 202544445
Jan 202544345
Nov 202444445
Jul 202444445
May 202434333
Feb 202433134
Dec 202323132
Aug 202333241
May 202333241

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
02 Sept 2024Accreditation decisionConsumer dignity and choiceCompliant
02 Sept 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
02 Sept 2024Accreditation decisionPersonal care and clinical careCompliant
02 Sept 2024Accreditation decisionServices and supports for daily livingCompliant
02 Sept 2024Accreditation decisionOrganisation’s service environmentCompliant
02 Sept 2024Accreditation decisionFeedback and complaints NotCompliant
02 Sept 2024Accreditation decisionHuman resources NotCompliant
02 Sept 2024Accreditation decisionOrganisational governance NotCompliant

Accreditation & assessment timeline

11 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 07/08/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

    source ↗
  2. Accreditation decision

    Prepared by Dean Saunders

    Following a site audit conducted on 23/07/2024 to 26/07/2024, the Commission made a decision on 02/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 28/10/2027

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 23 July 2024 to 26 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 22 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Accreditation decision

    Following a site audit conducted on 14 September 2021 to 16 September 2021, the Commission made a decision on 28 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 October 2024.

    source ↗
  6. Site audit Performance Report

    A site audit was conducted with this service on 14 September 2021 to 16 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 June 2021.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2020.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2017.

    source ↗
  11. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.