Juniper Annesley

active
ResidentialUniting Church HomesSite ARCH-04187Service uniting church homes::juniper annesley::bentley::6102

Overview

Care typeResidential
Operational places78
RegionBentley - Wilson - St James (SA2)

Location

Bentley - Wilson - St James (SA2)

Rowethorpe, 4 - 10 Hayman Road, BENTLEY, WA, 6102

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 33Overall
Compliance4
Quality measures3
Residents' experience2
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634324
Feb 202634323
Oct 202534324
Aug 202533324
May 202533333
Jan 202533433
Nov 202433333
Jul 202445333
May 202445333
Feb 202445333
Dec 202345433
Aug 202345333
May 202335321

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
05 July 2023Accreditation decisionConsumer dignity and choiceCompliant
05 July 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
05 July 2023Accreditation decisionPersonal care and clinical careCompliant
05 July 2023Accreditation decisionServices and supports for daily livingCompliant
05 July 2023Accreditation decisionOrganisation’s service environmentCompliant
05 July 2023Accreditation decisionFeedback and complaintsCompliant
05 July 2023Accreditation decisionHuman resourcesCompliant
05 July 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

15 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 29/04/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 31/07/2024 to 01/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 April 2024 to 10 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Prepared by A. Douglas

    Following a site audit conducted on 25 May 2023 to 29 May 2023, the Commission made a decision on 05 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 September 2026.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 25 May 2023 to 29 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Accreditation decision

    Following a site audit conducted on 25 August 2020 to 27 August 2020, the Commission made a decision on 11 November 2020 to re-accredit this service. The period of accreditation of the service will expire on 27 September 2023.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 March 2021.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 25 August 2020 to 27 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  10. Non-compliance update

    Following an assessment contact conducted on 20 March 2020, the Commission made a decision that the approved provider of the service is non-compliant two requirements of the Aged Care Quality Standards.

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  11. Compliance update

    Following an assessment contact conducted on 16 October 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  12. Non-compliance update

    Following an assessment contact conducted on 02 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 6 requirements of the Aged Care Quality Standards.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2020.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2017.

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  15. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.