Uniting AgeWell Strath-Haven

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ResidentialUniting Agewell LimitedSite ARCH-05331Service uniting agewell limited::uniting agewell strath-haven::bendigo::3550

Overview

Care typeResidential
Operational places125
RegionEast Bendigo - Kennington (SA2)

Location

East Bendigo - Kennington (SA2)

131-149 Condon Street, BENDIGO, VIC, 3550

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645433
Feb 202645443
Oct 202544543
Aug 202544533
May 202544535
Jan 202544535
Nov 202444534
Jul 202444552
May 202444454
Feb 202444453
Dec 202344453
Aug 202333343
May 202343543

Compliance findings

3 recorded

DateTypeRequirementSeverityFindingStatus
21 Sept 2023Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable
21 Sept 2023Assessment Contact - SitePersonal care and clinical careNot applicable
21 Sept 2023Assessment Contact - SiteOrganisational governanceNot applicable

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 31 May 2022 to 03 June 2022, the Commission made a decision on 30 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 26 June 2025. The period of accreditation of the service will expire on 30 January 2026.

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  2. Assessment Contact - Site

    Prepared by N Eastwood

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 31 May 2022 to 03 June 2022, the Commission made a decision on 30 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 30 July 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 31 May 2022 to 03 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 August 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 August 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.