Uniting AgeWell Queenborough Rise

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ResidentialUniting Agewell LimitedSite ARCH-05328Service uniting agewell limited::uniting agewell queenborough rise::sandy bay::7005

Overview

Care typeResidential
Operational places60
RegionSandy Bay (SA2)

Location

Sandy Bay (SA2)

1 Peel Street, SANDY BAY, TAS, 7005

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 5Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645533
Feb 202645533
Oct 202545543
Aug 202545543
May 202555445
Jan 202545544
Nov 202445543
Jul 202445542
May 202445542
Feb 202445542
Dec 202345542
Aug 202345433
May 202345433

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
21 May 2023Accreditation decisionConsumer dignity and choiceCompliant
21 May 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
21 May 2023Accreditation decisionPersonal care and clinical careCompliant
21 May 2023Accreditation decisionServices and supports for daily livingCompliant
21 May 2023Accreditation decisionOrganisation’s service environmentCompliant
21 May 2023Accreditation decisionFeedback and complaintsCompliant
21 May 2023Accreditation decisionHuman resourcesCompliant
21 May 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 29 March 2023 to 31 March 2023, the Commission made a decision on 21 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 21 May 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 29 March 2023 to 31 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Assessment

    Following a site audit the Commission made a decision on 07 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 04 February 2023.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 February 2020.

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  6. Assessment
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  7. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.