Uniting AgeWell Ningana

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ResidentialUniting Agewell LimitedSite ARCH-05317Service uniting agewell limited::uniting agewell ningana::sorell::7172

Overview

Care typeResidential
Operational places72
RegionSorell - Richmond (SA2)

Location

Sorell - Richmond (SA2)

3 The Circle -, SORELL, TAS, 7172

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645444
Feb 202645444
Oct 202545543
Aug 202545544
May 202545444
Jan 202545345
Nov 202445443
Jul 202445532
May 202445532
Feb 202435332
Dec 202345532
Aug 202335332
May 202345532

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
19 Sept 2024Accreditation decisionOrganisational governanceCompliant
19 Sept 2024Accreditation decisionOrganisation’s service environmentCompliant
19 Sept 2024Accreditation decisionFeedback and complaintsCompliant
19 Sept 2024Accreditation decisionHuman resourcesCompliant
19 Sept 2024Accreditation decisionConsumer dignity and choiceCompliant
19 Sept 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
19 Sept 2024Accreditation decisionPersonal care and clinical careCompliant
19 Sept 2024Accreditation decisionServices and supports for daily livingCompliant
18 Oct 2023Assessment Contact - SiteServices and supports for daily livingNot applicable
18 Oct 2023Assessment Contact - SiteHuman resourcesNot applicable
18 Oct 2023Assessment Contact - SitePersonal care and clinical careNot applicable

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Prepared by Denise McDonald

    Following a site audit conducted on 20/08/2024 to 22/08/2024, the Commission made a decision on 19/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 22/12/2027

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  2. Site audit Performance Report

    A site audit was conducted with this service on 20/08/2024 to 22/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment Contact - Site

    Prepared by D. Fekonja

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18 September 2023 to 18 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 02 November 2021 to 04 November 2021, the Commission made a decision on 22 December 2021 to re-accredit this service. The period of accreditation of the service will expire on 22 December 2024.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 02 November 2021 to 04 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 March 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 March 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.