CareGraph

Uniting AgeWell Manor Lakes

active
ResidentialUniting Agewell LimitedSite ARCH-05323Service uniting agewell limited::uniting agewell manor lakes::wyndham vale::3024

Overview

ProviderUniting Agewell Limited
Care typeResidential
Operational places84
RegionManor Lakes - Quandong (SA2)

Location

Manor Lakes - Quandong (SA2)

15 Buffalo Crescent, WYNDHAM VALE, VIC, 3024

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645543
Feb 202645543
Oct 202544343
Aug 202544443
May 202544343
Jan 202544443
Nov 202444543
Jul 202434432
May 202434532
Feb 202434432
Dec 202333432
Aug 202333432
May 202333432

Compliance findings

1 recorded

DateTypeRequirementSeverityFindingStatus
25 May 2023Assessment Contact - Site––Consumer dignity and choiceNot applicable

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 14 June 2022 to 16 June 2022, the Commission made a decision on 15 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 04 July 2025. The period of accreditation of the service will expire on 15 February 2026.

    source ↗
  2. Assessment Contact - Site

    Prepared by C Spiller

    source ↗
  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 26 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  4. Accreditation decision

    Following a site audit conducted on 14 June 2022 to 16 June 2022, the Commission made a decision on 15 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 15 August 2025.

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 14 June 2022 to 16 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 June 2022.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 June 2019.

    source ↗
  9. Assessment
    source ↗
  10. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.