Uniting AgeWell Hawthorn Community

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ResidentialUniting Agewell LimitedSite ARCH-05318Service uniting agewell limited::uniting agewell hawthorn community::hawthorn::3122

Overview

Care typeResidential
Operational places120
RegionHawthorn - South (SA2)

Location

Hawthorn - South (SA2)

27-29 Wattle Road, HAWTHORN, VIC, 3122

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 3May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202635233
Oct 202545333
Aug 202534433
May 202534333
Jan 202534332
Nov 202434232
Jul 202434342
May 202434342
Feb 202444343
Dec 202344443
Aug 202333533
May 202333433

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 11 April 2022 to 13 April 2022, the Commission made a decision on 01 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 June 2025. The period of accreditation of the service will expire on 01 January 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 December 2022 to 08 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  3. Accreditation decision

    Following a site audit conducted on 11 April 2022 to 13 April 2022, the Commission made a decision on 01 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 July 2025.

    source ↗
  4. Site audit Performance Report

    A site audit was conducted with this service on 11 April 2022 to 13 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Accreditation decision

    Following a site audit conducted on 21 February 2020, the Commission made a decision on 28 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 28 February 2021. The Performance Report is attached.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.