Uniting AgeWell Box Hill
activeOverview
Location
Box Hill (SA2)
75 Thames Street, BOX HILL, VIC, 3128
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 12 Apr 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 12 Apr 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 12 Apr 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 12 Apr 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 12 Apr 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 12 Apr 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 12 Apr 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 12 Apr 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
7 events
- Accreditation decision
Following a site audit conducted on 28 February 2023 to 02 March 2023, the Commission made a decision on 12 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 April 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 28 February 2023 to 02 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 1 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following a site audit the Commission made a decision on 22 October 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 01 December 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 December 2019.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.