Uniting AgeWell Aldersgate Village

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ResidentialUniting Agewell LimitedSite ARCH-05325Service uniting agewell limited::uniting agewell aldersgate village::newnham::7248

Overview

Care typeResidential
Operational places94
RegionNewnham - Mayfield (SA2)

Location

Newnham - Mayfield (SA2)

3 Tallentire Road, NEWNHAM, TAS, 7248

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience5
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645453
Feb 202645453
Oct 202545443
Aug 202545543
May 202545543
Jan 202545542
Nov 202445433
Jul 202435332
May 202445532
Feb 202435331
Dec 202345442
Aug 202344343
May 202345442

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
28 July 2023Accreditation decisionConsumer dignity and choiceCompliant
28 July 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
28 July 2023Accreditation decisionPersonal care and clinical careCompliant
28 July 2023Accreditation decisionServices and supports for daily livingCompliant
28 July 2023Accreditation decisionOrganisation’s service environmentCompliant
28 July 2023Accreditation decisionFeedback and complaintsCompliant
28 July 2023Accreditation decisionHuman resourcesCompliant
28 July 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Prepared by C Spiller

    Following a site audit conducted on 06 June 2023 to 08 June 2023, the Commission made a decision on 28 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 July 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 06 June 2023 to 08 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Accreditation decision

    Following a site audit conducted on 09 July 2019 to 11 July 2019, the Commission made a decision 07 August 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 07 February 2022. The period of accreditation of the service will expire on 01 April 2023.

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  5. Assessment

    Following a site audit the Commission made a decision on 07 August 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 01 October 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 October 2019.

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  7. Assessment
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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.