Holbrook Hostel

active
ResidentialUnited Protestant Association of NSW LimitedSite ARCH-05014Service united protestant association of nsw limited::holbrook hostel::holbrook::2644

Overview

Care typeResidential
Operational places21
RegionAlbury Surrounds (SA2)

Location

Albury Surrounds (SA2)

47-55 Bowler Street, HOLBROOK, NSW, 2644

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 5May 2025 — 5Aug 2025 — 5Oct 2025 — 5Feb 2026 — 5May 2026 — 55Overall
Compliance5
Quality measures5
Residents' experience5
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655555
Feb 202655555
Oct 202555555
Aug 202555545
May 202555545
Jan 202555445
Nov 202445345
Jul 202445343
May 202445343
Feb 202445343
Dec 202345542
Aug 202345243
May 202345441

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 17 January 2023 to 19 January 2023, the Commission made a decision on 24 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 February 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 17 January 2023 to 19 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 30 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 May 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 30 May 2019. The reconsideration decision and audit report is attached.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 August 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.