Heiden Park Lodge

active

ResidentialUnited Protestant Association of NSW LimitedSite ARCH-05004Service united protestant association of nsw limited::heiden park lodge::carramar::2163

Overview

ProviderUnited Protestant Association of NSW Limited

Care typeResidential

Operational places85

RegionFairfield - East (SA2)

Location

Fairfield - East (SA2)

16 Matthews Street, CARRAMAR, NSW, 2163

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing5

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	5
Feb 2026	4	5	3	4	4
Oct 2025	4	5	2	4	5
Aug 2025	4	5	3	4	5
May 2025	4	5	4	3	3
Jan 2025	4	5	4	3	3
Nov 2024	4	5	4	3	3
Jul 2024	3	5	2	3	3
May 2024	4	5	4	3	2
Feb 2024	3	5	3	3	2
Dec 2023	3	5	4	3	1
Aug 2023	3	5	3	3	1
May 2023	3	5	1	3	1

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

Accreditation decisionDec 16, 2022
Following a site audit conducted on 26 October 2022 to 28 October 2022, the Commission made a decision on 16 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 March 2026.
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Site audit Performance ReportOct 28, 2022
A site audit was conducted with this service on 26 October 2022 to 28 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJul 9, 2021
Following a site audit conducted on 28 November 2018 to 30 November 2018, the Commission made a decision on 11 January 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 July 2021. The period of accreditation of the service will expire on 08 March 2023.
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Assessment contact Performance ReportMar 2, 2021
An assessment contact was conducted with this service on 02 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentNov 30, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 March 2022.
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AssessmentApr 9, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 08 March 2019. The reconsideration decision and audit report is attached.
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AssessmentApr 9, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 July 2018.
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AssessmentApr 13, 2012
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AssessmentApr 2, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.